Shipping policy

GERMANY:
We ship free of charge within Germany for purchases over 99 euros. If the purchase value is less than 99 euros, the shipping costs are 7.99 euros.

The delivery time within Germany is 2-4 working days.

EU COUNTRIES / NON-EU-COUNTRIES:
We also ship to many other countries within the EU and worldwide. You can see the respective shipping costs below. They will also be shown in the checkout.

Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
Shipping costs:
12 euros (order value up to 119.99 €)
20 euros (order value €120.00 to €319.99)
25 euros (order value from 320.00 euros)

Switzerland, Liechtenstein
Shipping costs:
15 euros (order value up to €119.99)
30 euros (order value €120.00 to €319.99)
30 euros (order value from €320.00 to €999.99)
85 euros (order value from 1000 euros)

Italy, Slovakia, Slovenia, Spain, Sweden, Hungary, Vatican City
Shipping costs:
15 euros (order value up to 119.99 €)
20 euros (order value €120.00 to €319.99)
25 euros (order value from 320.00 euros)

Great Britain (minimum order value 170 euros)
Shipping costs:
30 euros (order value €170.00 to €319.99)
35 euros (order value from €320.00 to €999.99)
85 euros (order value from 1000.00 euros)

Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
Shipping costs:
15 euros (order value up to 119.99 €)
20 euros (order value €120.00 to €319.99)
25 euros (order value from 320.00 euros)

Norway, Moldova, Iceland
Shipping costs:
20 euros (order value up to €119.99)
35 euros (order value €120.00 to €319.99)
40 euros (order value from €320.00 to €999.99)
90 euros (order value from 1000.00 euros)

Israel, Georgia, Türkiye
Shipping costs:
18 euros (order value up to 119.99 €)
45 euros (order value €120.00 to €319.99)
55 euros (order value from €320.00 to €999.99)
115 euros (order value from 1000.00 euros)

China, Hong Kong, India, Indonesia, Canada, Japan, Mexico, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
Shipping costs:
25 euros (order value up to €119.99)
50 euros (order value €120.00 to €319.99)
70 euros (order value from €320.00 to €999.99)
140 euros (order value from 1000.00 euros)

Australia, New Zealand, Argentina, Brazil, Chile, Costa Rica, Ecuador, Colombia, Peru, South Africa, Venezuela
Shipping costs:
28 euros (order value up to €119.99)
65 euros (order value €120.00 to €319.99)
95 euros (order value from €320.00 to €999.99)
165 euros (order value from 1000.00 euros)

United States
Due to the current situation in the USA and various executive orders, shipments via our online shop are currently limited to orders with a value of up to €800. Due to various regulations, shipping is currently only possible via DHL Express. We sincerely regret that we cannot offer a more cost-effective alternative at this time. However, many items can also be purchased directly from our US retailer: Wichita Band Instruments Company in Wichita, Kansas. 
Shipping costs:
110 euros (order value up to €250.00)
155 euros (order value €250.01 to €800.00)

If your country is not listed here, please contact us.

The delivery time within the EU is 3-6 working days, to non-EU-countries it is 6-12 working days.

Important note: When shipping to non-EU-countries, additional taxes or costs (e.g. import sales taxes, customs duties, consumption taxes) may be incurred in connection with your order, which will not be paid by us or invoiced by us, but must be paid by you directly to the respective customs or tax authorities. For details, please contact the respective authorities.